SECURITY OFFICER & HOSPITALITY EXCELLENCE
Lion Services offers the very best in Security and Hospitality.
What are the benefits to the Client?
✔ Employees being monitored consistently
perform at a higher level of competency
✔ The ability to record incidents in real time for
future review and analysis
✔ It provides the Client with a tool for
accountability to ensure performance
surpasses expectations
Complete Surveillance
Your site will incorporate smart technology to increase performance, security and professionalism as well as to diminish incidents. Studies have shown, when video camera systems are installed at a location, incidents decrease.
• All employees will be inspected daily
• Daily and/or weekly reviews forwarded to the Client
• Daily or weekly phone call from post captain/manager as requested
• Monthly feedback report from the Client (quality service survey)
• Monthly and/or weekly meeting with the property manager and/or Board members by the post captain/manager
• All employees will be trained and constantly retrained and tested on procedures and policies at your site
• All employees will be updates on any new laws pertaining to your site
• All employees are drilled for emergency situations
• In addition, we have a program comparable to “a secret shopper.” If allowed by the Client, we will have
someone visit your property, without the security officer’s prior knowledge, and provide us with written
feedback on the actions, demeanor, professionalism and appearance of the security officer at your site.
OUR MISSION
Maintain Superior Service
To maintain superior service through the adaptation of intelligent technology; to always be accessible and constantly improve our partner relationship with our Clients and employees. To provide the best security guard service you, the Client, have ever received.
OUR GOAL
Partnership of Excellence
To partner with you (our Clients) and provide excellent security guard service. To have our Clients know with 110% certainty, their property is secured and protected. To become the only security guard company our Clients will ever need.
OUR VALUES
Integrity – Truth – Honesty
To ensure honesty, integrity, lawfulness, professionalism, ethical behavior and courtesy in all acts, aspects, actions and thoughts throughout the company.